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Frequently Asked Questions
General Questions
Security and Privacy
Accessing Your Account Online
How can I create a username and password for the ReadyRefresh® website?
If you are already a ReadyRefresh customer and wish to manage your deliveries online, you can Opens in new windowRegister for Online Access. You will need to provide the email address associated with your service and follow the steps to receive a password. If you do not remember the email address, you will need to Opens in new windowContact Us. If you're new to ReadyRefresh, add to cart your favorite products and we'll help you create a new account during checkout.How can I access my website account if I have forgotten my password?
Go to Settings in the left menu → Opens in new windowAccount Details page.In the Account Password section, select Edit Password. You will need to enter your current password before making changes.
Fees
Do you charge a fee for your online service?
Online access is a free service for our delivery customers. You can use it 24 hours a day, 7 days a week to manage your account, without any charge.Security
Is my account information secure? Is your website?
We use the latest technology standards to ensure that our website and your account information are secure. We use the industry-leading standard 128 Bit Secure Socket Layer technology to provide a secure environment for our website, your online account, and all of our web transactions.What is your privacy policy?
You can read our full Privacy PolicyOpens in new window.Technology
Which web browsers are compatible with our ReadyRefresh® home and office website?
Our ReadyRefresh® website is designed to be compatible with the following popular Mac and PC web browsers:• Microsoft Edge
• Mozilla Firefox
• Google Chrome
• Apple Safari
Security and Privacy
Accessing Your Account Online
How can I create a username and password for the ReadyRefresh® website?
If you are already a ReadyRefresh customer and wish to manage your deliveries online, you can Opens in new windowRegister for Online Access. You will need to provide the email address associated with your service and follow the steps to receive a password. If you do not remember the email address, you will need to Opens in new windowContact Us. If you're new to ReadyRefresh, add to cart your favorite products and we'll help you create a new account during checkout.How can I access my website account if I have forgotten my password?
Go to Settings in the left menu → Opens in new windowAccount Details page.In the Account Password section, select Edit Password. You will need to enter your current password before making changes.
Fees
Do you charge a fee for your online service?
Online access is a free service for our delivery customers. You can use it 24 hours a day, 7 days a week to manage your account, without any charge.Security
Is my account information secure? Is your website?
We use the latest technology standards to ensure that our website and your account information are secure. We use the industry-leading standard 128 Bit Secure Socket Layer technology to provide a secure environment for our website, your online account, and all of our web transactions.What is your privacy policy?
You can read our full Privacy PolicyOpens in new window.Technology
Which web browsers are compatible with our ReadyRefresh® home and office website?
Our ReadyRefresh® website is designed to be compatible with the following popular Mac and PC web browsers:• Microsoft Edge
• Mozilla Firefox
• Google Chrome
• Apple Safari
Security and Privacy
Accessing Your Account Online
How can I create a username and password for the ReadyRefresh® website?
If you are already a ReadyRefresh customer and wish to manage your deliveries online, you can Opens in new windowRegister for Online Access. You will need to provide the email address associated with your service and follow the steps to receive a password. If you do not remember the email address, you will need to Opens in new windowContact Us. If you're new to ReadyRefresh, add to cart your favorite products and we'll help you create a new account during checkout.How can I access my website account if I have forgotten my password?
Go to Settings in the left menu → Opens in new windowAccount Details page.In the Account Password section, select Edit Password. You will need to enter your current password before making changes.
Fees
Do you charge a fee for your online service?
Online access is a free service for our delivery customers. You can use it 24 hours a day, 7 days a week to manage your account, without any charge.Security
Is my account information secure? Is your website?
We use the latest technology standards to ensure that our website and your account information are secure. We use the industry-leading standard 128 Bit Secure Socket Layer technology to provide a secure environment for our website, your online account, and all of our web transactions.What is your privacy policy?
You can read our full Privacy PolicyOpens in new window.Technology
Which web browsers are compatible with our ReadyRefresh® home and office website?
Our ReadyRefresh® website is designed to be compatible with the following popular Mac and PC web browsers:• Microsoft Edge
• Mozilla Firefox
• Google Chrome
• Apple Safari
Security and Privacy
Accessing Your Account Online
How can I create a username and password for the ReadyRefresh® website?
If you are already a ReadyRefresh customer and wish to manage your deliveries online, you can Opens in new windowRegister for Online Access. You will need to provide the email address associated with your service and follow the steps to receive a password. If you do not remember the email address, you will need to Opens in new windowContact Us. If you're new to ReadyRefresh, add to cart your favorite products and we'll help you create a new account during checkout.How can I access my website account if I have forgotten my password?
Go to Settings in the left menu → Opens in new windowAccount Details page.In the Account Password section, select Edit Password. You will need to enter your current password before making changes.
Fees
Do you charge a fee for your online service?
Online access is a free service for our delivery customers. You can use it 24 hours a day, 7 days a week to manage your account, without any charge.Security
Is my account information secure? Is your website?
We use the latest technology standards to ensure that our website and your account information are secure. We use the industry-leading standard 128 Bit Secure Socket Layer technology to provide a secure environment for our website, your online account, and all of our web transactions.What is your privacy policy?
You can read our full Privacy PolicyOpens in new window.Technology
Which web browsers are compatible with our ReadyRefresh® home and office website?
Our ReadyRefresh® website is designed to be compatible with the following popular Mac and PC web browsers:• Microsoft Edge
• Mozilla Firefox
• Google Chrome
• Apple Safari
Security and Privacy
Accessing Your Account Online
How can I create a username and password for the ReadyRefresh® website?
If you are already a ReadyRefresh customer and wish to manage your deliveries online, you can Opens in new windowRegister for Online Access. You will need to provide the email address associated with your service and follow the steps to receive a password. If you do not remember the email address, you will need to Opens in new windowContact Us. If you're new to ReadyRefresh, add to cart your favorite products and we'll help you create a new account during checkout.How can I access my website account if I have forgotten my password?
Go to Settings in the left menu → Opens in new windowAccount Details page.In the Account Password section, select Edit Password. You will need to enter your current password before making changes.
Fees
Do you charge a fee for your online service?
Online access is a free service for our delivery customers. You can use it 24 hours a day, 7 days a week to manage your account, without any charge.Security
Is my account information secure? Is your website?
We use the latest technology standards to ensure that our website and your account information are secure. We use the industry-leading standard 128 Bit Secure Socket Layer technology to provide a secure environment for our website, your online account, and all of our web transactions.What is your privacy policy?
You can read our full Privacy PolicyOpens in new window.Technology
Which web browsers are compatible with our ReadyRefresh® home and office website?
Our ReadyRefresh® website is designed to be compatible with the following popular Mac and PC web browsers:• Microsoft Edge
• Mozilla Firefox
• Google Chrome
• Apple Safari
Security and Privacy
Accessing Your Account Online
How can I create a username and password for the ReadyRefresh® website?
If you are already a ReadyRefresh customer and wish to manage your deliveries online, you can Opens in new windowRegister for Online Access. You will need to provide the email address associated with your service and follow the steps to receive a password. If you do not remember the email address, you will need to Opens in new windowContact Us. If you're new to ReadyRefresh, add to cart your favorite products and we'll help you create a new account during checkout.How can I access my website account if I have forgotten my password?
Go to Settings in the left menu → Opens in new windowAccount Details page.In the Account Password section, select Edit Password. You will need to enter your current password before making changes.
Fees
Do you charge a fee for your online service?
Online access is a free service for our delivery customers. You can use it 24 hours a day, 7 days a week to manage your account, without any charge.Security
Is my account information secure? Is your website?
We use the latest technology standards to ensure that our website and your account information are secure. We use the industry-leading standard 128 Bit Secure Socket Layer technology to provide a secure environment for our website, your online account, and all of our web transactions.What is your privacy policy?
You can read our full Privacy PolicyOpens in new window.Technology
Which web browsers are compatible with our ReadyRefresh® home and office website?
Our ReadyRefresh® website is designed to be compatible with the following popular Mac and PC web browsers:• Microsoft Edge
• Mozilla Firefox
• Google Chrome
• Apple Safari
Security and Privacy
Accessing Your Account Online
How can I create a username and password for the ReadyRefresh® website?
If you are already a ReadyRefresh customer and wish to manage your deliveries online, you can Opens in new windowRegister for Online Access. You will need to provide the email address associated with your service and follow the steps to receive a password. If you do not remember the email address, you will need to Opens in new windowContact Us. If you're new to ReadyRefresh, add to cart your favorite products and we'll help you create a new account during checkout.How can I access my website account if I have forgotten my password?
Go to Settings in the left menu → Opens in new windowAccount Details page.In the Account Password section, select Edit Password. You will need to enter your current password before making changes.
Fees
Do you charge a fee for your online service?
Online access is a free service for our delivery customers. You can use it 24 hours a day, 7 days a week to manage your account, without any charge.Security
Is my account information secure? Is your website?
We use the latest technology standards to ensure that our website and your account information are secure. We use the industry-leading standard 128 Bit Secure Socket Layer technology to provide a secure environment for our website, your online account, and all of our web transactions.What is your privacy policy?
You can read our full Privacy PolicyOpens in new window.Technology
Which web browsers are compatible with our ReadyRefresh® home and office website?
Our ReadyRefresh® website is designed to be compatible with the following popular Mac and PC web browsers:• Microsoft Edge
• Mozilla Firefox
• Google Chrome
• Apple Safari
Security and Privacy
Accessing Your Account Online
How can I create a username and password for the ReadyRefresh® website?
If you are already a ReadyRefresh customer and wish to manage your deliveries online, you can Opens in new windowRegister for Online Access. You will need to provide the email address associated with your service and follow the steps to receive a password. If you do not remember the email address, you will need to Opens in new windowContact Us. If you're new to ReadyRefresh, add to cart your favorite products and we'll help you create a new account during checkout.How can I access my website account if I have forgotten my password?
Go to Settings in the left menu → Opens in new windowAccount Details page.In the Account Password section, select Edit Password. You will need to enter your current password before making changes.
Fees
Do you charge a fee for your online service?
Online access is a free service for our delivery customers. You can use it 24 hours a day, 7 days a week to manage your account, without any charge.Security
Is my account information secure? Is your website?
We use the latest technology standards to ensure that our website and your account information are secure. We use the industry-leading standard 128 Bit Secure Socket Layer technology to provide a secure environment for our website, your online account, and all of our web transactions.What is your privacy policy?
You can read our full Privacy PolicyOpens in new window.Technology
Which web browsers are compatible with our ReadyRefresh® home and office website?
Our ReadyRefresh® website is designed to be compatible with the following popular Mac and PC web browsers:• Microsoft Edge
• Mozilla Firefox
• Google Chrome
• Apple Safari
Security and Privacy
Accessing Your Account Online
How can I create a username and password for the ReadyRefresh® website?
If you are already a ReadyRefresh customer and wish to manage your deliveries online, you can Opens in new windowRegister for Online Access. You will need to provide the email address associated with your service and follow the steps to receive a password. If you do not remember the email address, you will need to Opens in new windowContact Us. If you're new to ReadyRefresh, add to cart your favorite products and we'll help you create a new account during checkout.How can I access my website account if I have forgotten my password?
Go to Settings in the left menu → Opens in new windowAccount Details page.In the Account Password section, select Edit Password. You will need to enter your current password before making changes.
Fees
Do you charge a fee for your online service?
Online access is a free service for our delivery customers. You can use it 24 hours a day, 7 days a week to manage your account, without any charge.Security
Is my account information secure? Is your website?
We use the latest technology standards to ensure that our website and your account information are secure. We use the industry-leading standard 128 Bit Secure Socket Layer technology to provide a secure environment for our website, your online account, and all of our web transactions.What is your privacy policy?
You can read our full Privacy PolicyOpens in new window.Technology
Which web browsers are compatible with our ReadyRefresh® home and office website?
Our ReadyRefresh® website is designed to be compatible with the following popular Mac and PC web browsers:• Microsoft Edge
• Mozilla Firefox
• Google Chrome
• Apple Safari