Frequently Asked Questions
General Questions
Products, Dispensers and Supplies
Availability
What kinds of ReadyRefresh® products can I get delivered?
We provide a selection of refreshing beverages, including:
- Still and sparkling waters
- Flavored water beverages
- Ready-to-drink teas
They can all be delivered straight to your home or office.
Our products come in different sizes to suit your needs, whether you need large bottles for your family or small bottles to take with you on the go.
Does ReadyRefresh® offer 5-gallon and/or 3-gallon water delivery?
That’s a BIG yes!
Experience the best of nature with our Regional Spring Water brands, available in 3- and 5-gallon options. These include Poland Spring®, Deer Park®, Arrowhead®, Zephyrhills®, Ozarka®, and Ice Mountain®.
You can also enjoy Pure Life® and our AC+ION alkaline option in 5-gallon bottles.
What are bottle date codes?
To ensure that you always get fresh products, you can check the date code on the bottle. All our retail bottles have printed information about their production time, date, and location of the plant.
Can I get purified, sparkling or spring water delivered?
Of course! Check out our Cold DrinksOpens in new window offering. Filters are available to make it easy for you to find your favorite brands, categories, flavors, and more.
Can I get water delivered in bulk?
Definitely! You can receive water delivered in bulk in variety of sizes including 5-gallons, 3-gallons, case packs and more. Simply choose your ideal sizes and we’ll bring them to you!
Water Dispensers
What kinds of water dispensers are available?
ReadyRefresh offers a wide variety of dispensers offering different features. We have models across a range of temperatures including cold, ambient and hot. If you’re looking for ease of use, a bottom-loading dispenser will make for easy bottle changes. To change things up, take a look at our sparkling water dispenser. Alternatively, our ceramic crock offers refreshing room-temperature water without taking up an electrical outlet. Whatever your needs are, we have a dispenser that will meet them.
Can I rent a water dispenser from ReadyRefresh®?
Yes, we have a wide variety of water dispensers available for rent. Visit the dispenser page and select yours today!
How do I clean my dispenser? How often should I clean it?
We recommend cleaning your dispenser every six months. You can schedule a ReadyRefresh® Professional Cleaning Service (only available in certain areas) by calling 1-844-897-8094 or watch the videoOpens a Youtube video in new window and follow the below instructions to clean your dispenser yourself:
Before you begin, you'll need the following items:
- Clean rubber gloves
- Paper towels
- A scrub brush
- A scrub pad
- Boiling hot water
To clean your dispenser, follow these 10 steps:
- Unplug the electrical cord and remove the empty bottle and baffle (if there is one).
- Drain any water through the spigot.
- Carefully fill the reservoir with boiling hot water and wait 3 minutes. ALWAYS BE CAREFUL NOT TO SPILL BOILING HOT WATER ON YOURSELF!
- Use rubber gloves and a scrub brush (never use steel wool or anything abrasive) to clean the reservoir and baffle.
- Place the baffle upside down in the reservoir and drain the water through the spigot.
- Pour more boiling hot water into the reservoir, then clean the spigots, body, and handles.
- Drain all the water through the spigots.
- Rinse, dry, and replace the baffle and plastic top. Place a full bottle of water on top.
- If you have a hot water dispenser, remove the air from the tank by opening the hot spigot until the water flows freely.
- Plug in the unit and allow a few minutes for the water in your dispenser to heat up or cool down.
IMPORTANT: Once water flows freely and air is removed, you can plug your cooler into a grounded receptacle.
Cleaning the Drip Tray: The drip tray catches occasional spills and should be emptied and cleaned monthly. To do so, remove the drip tray, clean it with mild soap and water, then rinse and dry it thoroughly.
For additional information on how to clean your dispenser, call our Customer Service Center at 1-800-274-5282 for a free brochure.
Cleaning Tips
You can't get clean water from a dirty dispenser. The best way to maintain the quality of your water is to make sure to clean the dispenser every three to six months.
Products, Dispensers and Supplies
Availability
What kinds of ReadyRefresh® products can I get delivered?
We provide a selection of refreshing beverages, including:
- Still and sparkling waters
- Flavored water beverages
- Ready-to-drink teas
They can all be delivered straight to your home or office.
Our products come in different sizes to suit your needs, whether you need large bottles for your family or small bottles to take with you on the go.
Does ReadyRefresh® offer 5-gallon and/or 3-gallon water delivery?
That’s a BIG yes!
Experience the best of nature with our Regional Spring Water brands, available in 3- and 5-gallon options. These include Poland Spring®, Deer Park®, Arrowhead®, Zephyrhills®, Ozarka®, and Ice Mountain®.
You can also enjoy Pure Life® and our AC+ION alkaline option in 5-gallon bottles.
What are bottle date codes?
To ensure that you always get fresh products, you can check the date code on the bottle. All our retail bottles have printed information about their production time, date, and location of the plant.
Can I get purified, sparkling or spring water delivered?
Of course! Check out our Cold DrinksOpens in new window offering. Filters are available to make it easy for you to find your favorite brands, categories, flavors, and more.
Can I get water delivered in bulk?
Definitely! You can receive water delivered in bulk in variety of sizes including 5-gallons, 3-gallons, case packs and more. Simply choose your ideal sizes and we’ll bring them to you!
Water Dispensers
What kinds of water dispensers are available?
ReadyRefresh offers a wide variety of dispensers offering different features. We have models across a range of temperatures including cold, ambient and hot. If you’re looking for ease of use, a bottom-loading dispenser will make for easy bottle changes. To change things up, take a look at our sparkling water dispenser. Alternatively, our ceramic crock offers refreshing room-temperature water without taking up an electrical outlet. Whatever your needs are, we have a dispenser that will meet them.
Can I rent a water dispenser from ReadyRefresh®?
Yes, we have a wide variety of water dispensers available for rent. Visit the dispenser page and select yours today!
How do I clean my dispenser? How often should I clean it?
We recommend cleaning your dispenser every six months. You can schedule a ReadyRefresh® Professional Cleaning Service (only available in certain areas) by calling 1-844-897-8094 or watch the videoOpens a Youtube video in new window and follow the below instructions to clean your dispenser yourself:
Before you begin, you'll need the following items:
- Clean rubber gloves
- Paper towels
- A scrub brush
- A scrub pad
- Boiling hot water
To clean your dispenser, follow these 10 steps:
- Unplug the electrical cord and remove the empty bottle and baffle (if there is one).
- Drain any water through the spigot.
- Carefully fill the reservoir with boiling hot water and wait 3 minutes. ALWAYS BE CAREFUL NOT TO SPILL BOILING HOT WATER ON YOURSELF!
- Use rubber gloves and a scrub brush (never use steel wool or anything abrasive) to clean the reservoir and baffle.
- Place the baffle upside down in the reservoir and drain the water through the spigot.
- Pour more boiling hot water into the reservoir, then clean the spigots, body, and handles.
- Drain all the water through the spigots.
- Rinse, dry, and replace the baffle and plastic top. Place a full bottle of water on top.
- If you have a hot water dispenser, remove the air from the tank by opening the hot spigot until the water flows freely.
- Plug in the unit and allow a few minutes for the water in your dispenser to heat up or cool down.
IMPORTANT: Once water flows freely and air is removed, you can plug your cooler into a grounded receptacle.
Cleaning the Drip Tray: The drip tray catches occasional spills and should be emptied and cleaned monthly. To do so, remove the drip tray, clean it with mild soap and water, then rinse and dry it thoroughly.
For additional information on how to clean your dispenser, call our Customer Service Center at 1-800-274-5282 for a free brochure.
Cleaning Tips
You can't get clean water from a dirty dispenser. The best way to maintain the quality of your water is to make sure to clean the dispenser every three to six months.
Products, Dispensers and Supplies
Availability
What kinds of ReadyRefresh® products can I get delivered?
We provide a selection of refreshing beverages, including:
- Still and sparkling waters
- Flavored water beverages
- Ready-to-drink teas
They can all be delivered straight to your home or office.
Our products come in different sizes to suit your needs, whether you need large bottles for your family or small bottles to take with you on the go.
Does ReadyRefresh® offer 5-gallon and/or 3-gallon water delivery?
That’s a BIG yes!
Experience the best of nature with our Regional Spring Water brands, available in 3- and 5-gallon options. These include Poland Spring®, Deer Park®, Arrowhead®, Zephyrhills®, Ozarka®, and Ice Mountain®.
You can also enjoy Pure Life® and our AC+ION alkaline option in 5-gallon bottles.
What are bottle date codes?
To ensure that you always get fresh products, you can check the date code on the bottle. All our retail bottles have printed information about their production time, date, and location of the plant.
Can I get purified, sparkling or spring water delivered?
Of course! Check out our Cold DrinksOpens in new window offering. Filters are available to make it easy for you to find your favorite brands, categories, flavors, and more.
Can I get water delivered in bulk?
Definitely! You can receive water delivered in bulk in variety of sizes including 5-gallons, 3-gallons, case packs and more. Simply choose your ideal sizes and we’ll bring them to you!
Water Dispensers
What kinds of water dispensers are available?
ReadyRefresh offers a wide variety of dispensers offering different features. We have models across a range of temperatures including cold, ambient and hot. If you’re looking for ease of use, a bottom-loading dispenser will make for easy bottle changes. To change things up, take a look at our sparkling water dispenser. Alternatively, our ceramic crock offers refreshing room-temperature water without taking up an electrical outlet. Whatever your needs are, we have a dispenser that will meet them.
Can I rent a water dispenser from ReadyRefresh®?
Yes, we have a wide variety of water dispensers available for rent. Visit the dispenser page and select yours today!
How do I clean my dispenser? How often should I clean it?
We recommend cleaning your dispenser every six months. You can schedule a ReadyRefresh® Professional Cleaning Service (only available in certain areas) by calling 1-844-897-8094 or watch the videoOpens a Youtube video in new window and follow the below instructions to clean your dispenser yourself:
Before you begin, you'll need the following items:
- Clean rubber gloves
- Paper towels
- A scrub brush
- A scrub pad
- Boiling hot water
To clean your dispenser, follow these 10 steps:
- Unplug the electrical cord and remove the empty bottle and baffle (if there is one).
- Drain any water through the spigot.
- Carefully fill the reservoir with boiling hot water and wait 3 minutes. ALWAYS BE CAREFUL NOT TO SPILL BOILING HOT WATER ON YOURSELF!
- Use rubber gloves and a scrub brush (never use steel wool or anything abrasive) to clean the reservoir and baffle.
- Place the baffle upside down in the reservoir and drain the water through the spigot.
- Pour more boiling hot water into the reservoir, then clean the spigots, body, and handles.
- Drain all the water through the spigots.
- Rinse, dry, and replace the baffle and plastic top. Place a full bottle of water on top.
- If you have a hot water dispenser, remove the air from the tank by opening the hot spigot until the water flows freely.
- Plug in the unit and allow a few minutes for the water in your dispenser to heat up or cool down.
IMPORTANT: Once water flows freely and air is removed, you can plug your cooler into a grounded receptacle.
Cleaning the Drip Tray: The drip tray catches occasional spills and should be emptied and cleaned monthly. To do so, remove the drip tray, clean it with mild soap and water, then rinse and dry it thoroughly.
For additional information on how to clean your dispenser, call our Customer Service Center at 1-800-274-5282 for a free brochure.
Cleaning Tips
You can't get clean water from a dirty dispenser. The best way to maintain the quality of your water is to make sure to clean the dispenser every three to six months.
Products, Dispensers and Supplies
Availability
What kinds of ReadyRefresh® products can I get delivered?
We provide a selection of refreshing beverages, including:
- Still and sparkling waters
- Flavored water beverages
- Ready-to-drink teas
They can all be delivered straight to your home or office.
Our products come in different sizes to suit your needs, whether you need large bottles for your family or small bottles to take with you on the go.
Does ReadyRefresh® offer 5-gallon and/or 3-gallon water delivery?
That’s a BIG yes!
Experience the best of nature with our Regional Spring Water brands, available in 3- and 5-gallon options. These include Poland Spring®, Deer Park®, Arrowhead®, Zephyrhills®, Ozarka®, and Ice Mountain®.
You can also enjoy Pure Life® and our AC+ION alkaline option in 5-gallon bottles.
What are bottle date codes?
To ensure that you always get fresh products, you can check the date code on the bottle. All our retail bottles have printed information about their production time, date, and location of the plant.
Can I get purified, sparkling or spring water delivered?
Of course! Check out our Cold DrinksOpens in new window offering. Filters are available to make it easy for you to find your favorite brands, categories, flavors, and more.
Can I get water delivered in bulk?
Definitely! You can receive water delivered in bulk in variety of sizes including 5-gallons, 3-gallons, case packs and more. Simply choose your ideal sizes and we’ll bring them to you!
Water Dispensers
What kinds of water dispensers are available?
ReadyRefresh offers a wide variety of dispensers offering different features. We have models across a range of temperatures including cold, ambient and hot. If you’re looking for ease of use, a bottom-loading dispenser will make for easy bottle changes. To change things up, take a look at our sparkling water dispenser. Alternatively, our ceramic crock offers refreshing room-temperature water without taking up an electrical outlet. Whatever your needs are, we have a dispenser that will meet them.
Can I rent a water dispenser from ReadyRefresh®?
Yes, we have a wide variety of water dispensers available for rent. Visit the dispenser page and select yours today!
How do I clean my dispenser? How often should I clean it?
We recommend cleaning your dispenser every six months. You can schedule a ReadyRefresh® Professional Cleaning Service (only available in certain areas) by calling 1-844-897-8094 or watch the videoOpens a Youtube video in new window and follow the below instructions to clean your dispenser yourself:
Before you begin, you'll need the following items:
- Clean rubber gloves
- Paper towels
- A scrub brush
- A scrub pad
- Boiling hot water
To clean your dispenser, follow these 10 steps:
- Unplug the electrical cord and remove the empty bottle and baffle (if there is one).
- Drain any water through the spigot.
- Carefully fill the reservoir with boiling hot water and wait 3 minutes. ALWAYS BE CAREFUL NOT TO SPILL BOILING HOT WATER ON YOURSELF!
- Use rubber gloves and a scrub brush (never use steel wool or anything abrasive) to clean the reservoir and baffle.
- Place the baffle upside down in the reservoir and drain the water through the spigot.
- Pour more boiling hot water into the reservoir, then clean the spigots, body, and handles.
- Drain all the water through the spigots.
- Rinse, dry, and replace the baffle and plastic top. Place a full bottle of water on top.
- If you have a hot water dispenser, remove the air from the tank by opening the hot spigot until the water flows freely.
- Plug in the unit and allow a few minutes for the water in your dispenser to heat up or cool down.
IMPORTANT: Once water flows freely and air is removed, you can plug your cooler into a grounded receptacle.
Cleaning the Drip Tray: The drip tray catches occasional spills and should be emptied and cleaned monthly. To do so, remove the drip tray, clean it with mild soap and water, then rinse and dry it thoroughly.
For additional information on how to clean your dispenser, call our Customer Service Center at 1-800-274-5282 for a free brochure.
Cleaning Tips
You can't get clean water from a dirty dispenser. The best way to maintain the quality of your water is to make sure to clean the dispenser every three to six months.
Products, Dispensers and Supplies
Availability
What kinds of ReadyRefresh® products can I get delivered?
We provide a selection of refreshing beverages, including:
- Still and sparkling waters
- Flavored water beverages
- Ready-to-drink teas
They can all be delivered straight to your home or office.
Our products come in different sizes to suit your needs, whether you need large bottles for your family or small bottles to take with you on the go.
Does ReadyRefresh® offer 5-gallon and/or 3-gallon water delivery?
That’s a BIG yes!
Experience the best of nature with our Regional Spring Water brands, available in 3- and 5-gallon options. These include Poland Spring®, Deer Park®, Arrowhead®, Zephyrhills®, Ozarka®, and Ice Mountain®.
You can also enjoy Pure Life® and our AC+ION alkaline option in 5-gallon bottles.
What are bottle date codes?
To ensure that you always get fresh products, you can check the date code on the bottle. All our retail bottles have printed information about their production time, date, and location of the plant.
Can I get purified, sparkling or spring water delivered?
Of course! Check out our Cold DrinksOpens in new window offering. Filters are available to make it easy for you to find your favorite brands, categories, flavors, and more.
Can I get water delivered in bulk?
Definitely! You can receive water delivered in bulk in variety of sizes including 5-gallons, 3-gallons, case packs and more. Simply choose your ideal sizes and we’ll bring them to you!
Water Dispensers
What kinds of water dispensers are available?
ReadyRefresh offers a wide variety of dispensers offering different features. We have models across a range of temperatures including cold, ambient and hot. If you’re looking for ease of use, a bottom-loading dispenser will make for easy bottle changes. To change things up, take a look at our sparkling water dispenser. Alternatively, our ceramic crock offers refreshing room-temperature water without taking up an electrical outlet. Whatever your needs are, we have a dispenser that will meet them.
Can I rent a water dispenser from ReadyRefresh®?
Yes, we have a wide variety of water dispensers available for rent. Visit the dispenser page and select yours today!
How do I clean my dispenser? How often should I clean it?
We recommend cleaning your dispenser every six months. You can schedule a ReadyRefresh® Professional Cleaning Service (only available in certain areas) by calling 1-844-897-8094 or watch the videoOpens a Youtube video in new window and follow the below instructions to clean your dispenser yourself:
Before you begin, you'll need the following items:
- Clean rubber gloves
- Paper towels
- A scrub brush
- A scrub pad
- Boiling hot water
To clean your dispenser, follow these 10 steps:
- Unplug the electrical cord and remove the empty bottle and baffle (if there is one).
- Drain any water through the spigot.
- Carefully fill the reservoir with boiling hot water and wait 3 minutes. ALWAYS BE CAREFUL NOT TO SPILL BOILING HOT WATER ON YOURSELF!
- Use rubber gloves and a scrub brush (never use steel wool or anything abrasive) to clean the reservoir and baffle.
- Place the baffle upside down in the reservoir and drain the water through the spigot.
- Pour more boiling hot water into the reservoir, then clean the spigots, body, and handles.
- Drain all the water through the spigots.
- Rinse, dry, and replace the baffle and plastic top. Place a full bottle of water on top.
- If you have a hot water dispenser, remove the air from the tank by opening the hot spigot until the water flows freely.
- Plug in the unit and allow a few minutes for the water in your dispenser to heat up or cool down.
IMPORTANT: Once water flows freely and air is removed, you can plug your cooler into a grounded receptacle.
Cleaning the Drip Tray: The drip tray catches occasional spills and should be emptied and cleaned monthly. To do so, remove the drip tray, clean it with mild soap and water, then rinse and dry it thoroughly.
For additional information on how to clean your dispenser, call our Customer Service Center at 1-800-274-5282 for a free brochure.
Cleaning Tips
You can't get clean water from a dirty dispenser. The best way to maintain the quality of your water is to make sure to clean the dispenser every three to six months.
Products, Dispensers and Supplies
Availability
What kinds of ReadyRefresh® products can I get delivered?
We provide a selection of refreshing beverages, including:
- Still and sparkling waters
- Flavored water beverages
- Ready-to-drink teas
They can all be delivered straight to your home or office.
Our products come in different sizes to suit your needs, whether you need large bottles for your family or small bottles to take with you on the go.
Does ReadyRefresh® offer 5-gallon and/or 3-gallon water delivery?
That’s a BIG yes!
Experience the best of nature with our Regional Spring Water brands, available in 3- and 5-gallon options. These include Poland Spring®, Deer Park®, Arrowhead®, Zephyrhills®, Ozarka®, and Ice Mountain®.
You can also enjoy Pure Life® and our AC+ION alkaline option in 5-gallon bottles.
What are bottle date codes?
To ensure that you always get fresh products, you can check the date code on the bottle. All our retail bottles have printed information about their production time, date, and location of the plant.
Can I get purified, sparkling or spring water delivered?
Of course! Check out our Cold DrinksOpens in new window offering. Filters are available to make it easy for you to find your favorite brands, categories, flavors, and more.
Can I get water delivered in bulk?
Definitely! You can receive water delivered in bulk in variety of sizes including 5-gallons, 3-gallons, case packs and more. Simply choose your ideal sizes and we’ll bring them to you!
Water Dispensers
What kinds of water dispensers are available?
ReadyRefresh offers a wide variety of dispensers offering different features. We have models across a range of temperatures including cold, ambient and hot. If you’re looking for ease of use, a bottom-loading dispenser will make for easy bottle changes. To change things up, take a look at our sparkling water dispenser. Alternatively, our ceramic crock offers refreshing room-temperature water without taking up an electrical outlet. Whatever your needs are, we have a dispenser that will meet them.
Can I rent a water dispenser from ReadyRefresh®?
Yes, we have a wide variety of water dispensers available for rent. Visit the dispenser page and select yours today!
How do I clean my dispenser? How often should I clean it?
We recommend cleaning your dispenser every six months. You can schedule a ReadyRefresh® Professional Cleaning Service (only available in certain areas) by calling 1-844-897-8094 or watch the videoOpens a Youtube video in new window and follow the below instructions to clean your dispenser yourself:
Before you begin, you'll need the following items:
- Clean rubber gloves
- Paper towels
- A scrub brush
- A scrub pad
- Boiling hot water
To clean your dispenser, follow these 10 steps:
- Unplug the electrical cord and remove the empty bottle and baffle (if there is one).
- Drain any water through the spigot.
- Carefully fill the reservoir with boiling hot water and wait 3 minutes. ALWAYS BE CAREFUL NOT TO SPILL BOILING HOT WATER ON YOURSELF!
- Use rubber gloves and a scrub brush (never use steel wool or anything abrasive) to clean the reservoir and baffle.
- Place the baffle upside down in the reservoir and drain the water through the spigot.
- Pour more boiling hot water into the reservoir, then clean the spigots, body, and handles.
- Drain all the water through the spigots.
- Rinse, dry, and replace the baffle and plastic top. Place a full bottle of water on top.
- If you have a hot water dispenser, remove the air from the tank by opening the hot spigot until the water flows freely.
- Plug in the unit and allow a few minutes for the water in your dispenser to heat up or cool down.
IMPORTANT: Once water flows freely and air is removed, you can plug your cooler into a grounded receptacle.
Cleaning the Drip Tray: The drip tray catches occasional spills and should be emptied and cleaned monthly. To do so, remove the drip tray, clean it with mild soap and water, then rinse and dry it thoroughly.
For additional information on how to clean your dispenser, call our Customer Service Center at 1-800-274-5282 for a free brochure.
Cleaning Tips
You can't get clean water from a dirty dispenser. The best way to maintain the quality of your water is to make sure to clean the dispenser every three to six months.
Products, Dispensers and Supplies
Availability
What kinds of ReadyRefresh® products can I get delivered?
We provide a selection of refreshing beverages, including:
- Still and sparkling waters
- Flavored water beverages
- Ready-to-drink teas
They can all be delivered straight to your home or office.
Our products come in different sizes to suit your needs, whether you need large bottles for your family or small bottles to take with you on the go.
Does ReadyRefresh® offer 5-gallon and/or 3-gallon water delivery?
That’s a BIG yes!
Experience the best of nature with our Regional Spring Water brands, available in 3- and 5-gallon options. These include Poland Spring®, Deer Park®, Arrowhead®, Zephyrhills®, Ozarka®, and Ice Mountain®.
You can also enjoy Pure Life® and our AC+ION alkaline option in 5-gallon bottles.
What are bottle date codes?
To ensure that you always get fresh products, you can check the date code on the bottle. All our retail bottles have printed information about their production time, date, and location of the plant.
Can I get purified, sparkling or spring water delivered?
Of course! Check out our Cold DrinksOpens in new window offering. Filters are available to make it easy for you to find your favorite brands, categories, flavors, and more.
Can I get water delivered in bulk?
Definitely! You can receive water delivered in bulk in variety of sizes including 5-gallons, 3-gallons, case packs and more. Simply choose your ideal sizes and we’ll bring them to you!
Water Dispensers
What kinds of water dispensers are available?
ReadyRefresh offers a wide variety of dispensers offering different features. We have models across a range of temperatures including cold, ambient and hot. If you’re looking for ease of use, a bottom-loading dispenser will make for easy bottle changes. To change things up, take a look at our sparkling water dispenser. Alternatively, our ceramic crock offers refreshing room-temperature water without taking up an electrical outlet. Whatever your needs are, we have a dispenser that will meet them.
Can I rent a water dispenser from ReadyRefresh®?
Yes, we have a wide variety of water dispensers available for rent. Visit the dispenser page and select yours today!
How do I clean my dispenser? How often should I clean it?
We recommend cleaning your dispenser every six months. You can schedule a ReadyRefresh® Professional Cleaning Service (only available in certain areas) by calling 1-844-897-8094 or watch the videoOpens a Youtube video in new window and follow the below instructions to clean your dispenser yourself:
Before you begin, you'll need the following items:
- Clean rubber gloves
- Paper towels
- A scrub brush
- A scrub pad
- Boiling hot water
To clean your dispenser, follow these 10 steps:
- Unplug the electrical cord and remove the empty bottle and baffle (if there is one).
- Drain any water through the spigot.
- Carefully fill the reservoir with boiling hot water and wait 3 minutes. ALWAYS BE CAREFUL NOT TO SPILL BOILING HOT WATER ON YOURSELF!
- Use rubber gloves and a scrub brush (never use steel wool or anything abrasive) to clean the reservoir and baffle.
- Place the baffle upside down in the reservoir and drain the water through the spigot.
- Pour more boiling hot water into the reservoir, then clean the spigots, body, and handles.
- Drain all the water through the spigots.
- Rinse, dry, and replace the baffle and plastic top. Place a full bottle of water on top.
- If you have a hot water dispenser, remove the air from the tank by opening the hot spigot until the water flows freely.
- Plug in the unit and allow a few minutes for the water in your dispenser to heat up or cool down.
IMPORTANT: Once water flows freely and air is removed, you can plug your cooler into a grounded receptacle.
Cleaning the Drip Tray: The drip tray catches occasional spills and should be emptied and cleaned monthly. To do so, remove the drip tray, clean it with mild soap and water, then rinse and dry it thoroughly.
For additional information on how to clean your dispenser, call our Customer Service Center at 1-800-274-5282 for a free brochure.
Cleaning Tips
You can't get clean water from a dirty dispenser. The best way to maintain the quality of your water is to make sure to clean the dispenser every three to six months.
Products, Dispensers and Supplies
Availability
What kinds of ReadyRefresh® products can I get delivered?
We provide a selection of refreshing beverages, including:
- Still and sparkling waters
- Flavored water beverages
- Ready-to-drink teas
They can all be delivered straight to your home or office.
Our products come in different sizes to suit your needs, whether you need large bottles for your family or small bottles to take with you on the go.
Does ReadyRefresh® offer 5-gallon and/or 3-gallon water delivery?
That’s a BIG yes!
Experience the best of nature with our Regional Spring Water brands, available in 3- and 5-gallon options. These include Poland Spring®, Deer Park®, Arrowhead®, Zephyrhills®, Ozarka®, and Ice Mountain®.
You can also enjoy Pure Life® and our AC+ION alkaline option in 5-gallon bottles.
What are bottle date codes?
To ensure that you always get fresh products, you can check the date code on the bottle. All our retail bottles have printed information about their production time, date, and location of the plant.
Can I get purified, sparkling or spring water delivered?
Of course! Check out our Cold DrinksOpens in new window offering. Filters are available to make it easy for you to find your favorite brands, categories, flavors, and more.
Can I get water delivered in bulk?
Definitely! You can receive water delivered in bulk in variety of sizes including 5-gallons, 3-gallons, case packs and more. Simply choose your ideal sizes and we’ll bring them to you!
Water Dispensers
What kinds of water dispensers are available?
ReadyRefresh offers a wide variety of dispensers offering different features. We have models across a range of temperatures including cold, ambient and hot. If you’re looking for ease of use, a bottom-loading dispenser will make for easy bottle changes. To change things up, take a look at our sparkling water dispenser. Alternatively, our ceramic crock offers refreshing room-temperature water without taking up an electrical outlet. Whatever your needs are, we have a dispenser that will meet them.
Can I rent a water dispenser from ReadyRefresh®?
Yes, we have a wide variety of water dispensers available for rent. Visit the dispenser page and select yours today!
How do I clean my dispenser? How often should I clean it?
We recommend cleaning your dispenser every six months. You can schedule a ReadyRefresh® Professional Cleaning Service (only available in certain areas) by calling 1-844-897-8094 or watch the videoOpens a Youtube video in new window and follow the below instructions to clean your dispenser yourself:
Before you begin, you'll need the following items:
- Clean rubber gloves
- Paper towels
- A scrub brush
- A scrub pad
- Boiling hot water
To clean your dispenser, follow these 10 steps:
- Unplug the electrical cord and remove the empty bottle and baffle (if there is one).
- Drain any water through the spigot.
- Carefully fill the reservoir with boiling hot water and wait 3 minutes. ALWAYS BE CAREFUL NOT TO SPILL BOILING HOT WATER ON YOURSELF!
- Use rubber gloves and a scrub brush (never use steel wool or anything abrasive) to clean the reservoir and baffle.
- Place the baffle upside down in the reservoir and drain the water through the spigot.
- Pour more boiling hot water into the reservoir, then clean the spigots, body, and handles.
- Drain all the water through the spigots.
- Rinse, dry, and replace the baffle and plastic top. Place a full bottle of water on top.
- If you have a hot water dispenser, remove the air from the tank by opening the hot spigot until the water flows freely.
- Plug in the unit and allow a few minutes for the water in your dispenser to heat up or cool down.
IMPORTANT: Once water flows freely and air is removed, you can plug your cooler into a grounded receptacle.
Cleaning the Drip Tray: The drip tray catches occasional spills and should be emptied and cleaned monthly. To do so, remove the drip tray, clean it with mild soap and water, then rinse and dry it thoroughly.
For additional information on how to clean your dispenser, call our Customer Service Center at 1-800-274-5282 for a free brochure.
Cleaning Tips
You can't get clean water from a dirty dispenser. The best way to maintain the quality of your water is to make sure to clean the dispenser every three to six months.
Products, Dispensers and Supplies
Availability
What kinds of ReadyRefresh® products can I get delivered?
We provide a selection of refreshing beverages, including:
- Still and sparkling waters
- Flavored water beverages
- Ready-to-drink teas
They can all be delivered straight to your home or office.
Our products come in different sizes to suit your needs, whether you need large bottles for your family or small bottles to take with you on the go.
Does ReadyRefresh® offer 5-gallon and/or 3-gallon water delivery?
That’s a BIG yes!
Experience the best of nature with our Regional Spring Water brands, available in 3- and 5-gallon options. These include Poland Spring®, Deer Park®, Arrowhead®, Zephyrhills®, Ozarka®, and Ice Mountain®.
You can also enjoy Pure Life® and our AC+ION alkaline option in 5-gallon bottles.
What are bottle date codes?
To ensure that you always get fresh products, you can check the date code on the bottle. All our retail bottles have printed information about their production time, date, and location of the plant.
Can I get purified, sparkling or spring water delivered?
Of course! Check out our Cold DrinksOpens in new window offering. Filters are available to make it easy for you to find your favorite brands, categories, flavors, and more.
Can I get water delivered in bulk?
Definitely! You can receive water delivered in bulk in variety of sizes including 5-gallons, 3-gallons, case packs and more. Simply choose your ideal sizes and we’ll bring them to you!
Water Dispensers
What kinds of water dispensers are available?
ReadyRefresh offers a wide variety of dispensers offering different features. We have models across a range of temperatures including cold, ambient and hot. If you’re looking for ease of use, a bottom-loading dispenser will make for easy bottle changes. To change things up, take a look at our sparkling water dispenser. Alternatively, our ceramic crock offers refreshing room-temperature water without taking up an electrical outlet. Whatever your needs are, we have a dispenser that will meet them.
Can I rent a water dispenser from ReadyRefresh®?
Yes, we have a wide variety of water dispensers available for rent. Visit the dispenser page and select yours today!
How do I clean my dispenser? How often should I clean it?
We recommend cleaning your dispenser every six months. You can schedule a ReadyRefresh® Professional Cleaning Service (only available in certain areas) by calling 1-844-897-8094 or watch the videoOpens a Youtube video in new window and follow the below instructions to clean your dispenser yourself:
Before you begin, you'll need the following items:
- Clean rubber gloves
- Paper towels
- A scrub brush
- A scrub pad
- Boiling hot water
To clean your dispenser, follow these 10 steps:
- Unplug the electrical cord and remove the empty bottle and baffle (if there is one).
- Drain any water through the spigot.
- Carefully fill the reservoir with boiling hot water and wait 3 minutes. ALWAYS BE CAREFUL NOT TO SPILL BOILING HOT WATER ON YOURSELF!
- Use rubber gloves and a scrub brush (never use steel wool or anything abrasive) to clean the reservoir and baffle.
- Place the baffle upside down in the reservoir and drain the water through the spigot.
- Pour more boiling hot water into the reservoir, then clean the spigots, body, and handles.
- Drain all the water through the spigots.
- Rinse, dry, and replace the baffle and plastic top. Place a full bottle of water on top.
- If you have a hot water dispenser, remove the air from the tank by opening the hot spigot until the water flows freely.
- Plug in the unit and allow a few minutes for the water in your dispenser to heat up or cool down.
IMPORTANT: Once water flows freely and air is removed, you can plug your cooler into a grounded receptacle.
Cleaning the Drip Tray: The drip tray catches occasional spills and should be emptied and cleaned monthly. To do so, remove the drip tray, clean it with mild soap and water, then rinse and dry it thoroughly.
For additional information on how to clean your dispenser, call our Customer Service Center at 1-800-274-5282 for a free brochure.
Cleaning Tips
You can't get clean water from a dirty dispenser. The best way to maintain the quality of your water is to make sure to clean the dispenser every three to six months.